Services:
- Leadership
- Selling skills
A Better Way to Train
We employ a time spaced learning model. Our training is aimed at learning new skills, and also helping your people develop new behaviours and habits that lead to lasting change. Our goal is not to just get the training done, rather, to ensure the training is understood and effective.
Our model has three main steps:
Learn
Apply
Reflect
Learn
The learn component consists of two sections. In part one, the participant completes a 20 question questionnaire and then meets with their coach to start to develop develop goals for their participation in the program.
The second part is in a classroom setting where we work with your team over eight, two-hour sessions to cover eight topics. Our sessions are focused on a 30/70 split with 30% of the time dedicated to delivering the theory of the new skill and 70% on applying what was learned.
Apply
At the conclusion of each of the learning training sessions a homework assignment is provided to all participants. These assignments are to be completed as part of their day-to-day work. The goals is to get the leaders to use their new skills at work with their teams. This helps to build new behaviours that become lasting positive habits.
Each participant will journal their daily progress including new learnings, mistakes and progress made. These journals will be reviewed during the reflect sessions.
Reflect
We spend time back in the classroom with their team mates sharing what was learned during the application step, including mistakes and best practices. It is here where the leaders in the program will share what’s working, what’s not and ideas for improvement.
One-on-one Coaching
Coaching is about the individual and their impact on the team. The number one goal of coaching is to help the members of your team become responsible for their choices, actions and results.
When this happens, your business becomes transformed because everyone is accountable.
Sessions are one-on-one and confidential. In order for a coaching program to work, a foundation of trust must be achieved.
A coaches job is not to simply give answers. A coach is focused on helping the individual learn how to find solutions on their own and to become more confident and responsible for their own success.
Monthly sessions are scheduled, with each around 30-45 minutes.
Leadership Training
Most leadership programs are designed for ease of operational delivery within an organization, and not for habit formation. They are event based trainings, usually taking place over a day or two.
While this traditional training will increase your knowledge, inevitably, you won’t be able to put all of these new learnings into action.
After two or three weeks, you might remember the basic concepts but not how to implement the ideas and you’ll be lucky if you can retain even two of the ten key points you learned from the sessions. According to a McKinsey & Company survey, adults typically retain only 10% of what they hear in a classroom lecture. Cramming all the key learning into a one or two day training makes logistical sense, but it greatly restricts the learning retention.
Some of the topics we cover.
- Trust and Respect
- Communication
- Self Awareness
- Employee Engagement
- Performance Management
- Managing Change
- Difficult Conversations and Discipline
- Recognition
Topics and length of the program will be customized to fit your company’s needs.
Selling Skills Training
Sales Training for today’s noisy world
Most sales training programs are focused on tired ideas like closing techniques and over coming objections. This creates an us vs. them mentality with your sales people and their customers as they try to “lock up” the sale.
Never before have your customers had more choices than they do today. The world is smaller now, and solutions are just a click away.
Selling today is about value. Creating value, communicating value and delivering value.
Our sales training program is designed to teach your sales team to think strategically, not transactionally. To be focused on developing a long-term customer, not just a sale.
This leads to shorter sales cycles, more referrals and higher margins.
Some of the topics we cover:
- Social selling
- Understanding your customer
- Finding the right customer
- Needs analysis
- Presenting
- Key numbers
- 90-day Action plan
- Personal Brand
To schedule a free no obligation phone call or meeting to discuss if our training programs are right for your organization, call (905) 321-2663 or email [email protected]
